Privacy Policy

Kagzi Ventures ("we", "us", "our") operates the website kagziventures.in (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or contact us regarding our products. This policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as applicable in India.

By using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.

1. Information We Collect

a) Information you provide to us: When you use our contact/enquiry forms, click "WhatsApp Enquiry", or "Mail Enquiry" on a product, we may collect your name, phone number, email address, and the content of your message or enquiry.

b) Information collected automatically: Like most websites, we may automatically collect certain technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date/time of your visit, through standard server logs and cookies.

2. How We Use Your Information

• To respond to your product enquiries and requests sent via WhatsApp, email, or our contact form;
• To process and fulfil orders placed with us over WhatsApp, phone, or email;
• To improve our Website, products, and customer service;
• To send you order updates, offers, or other information you have requested, where applicable;
• To comply with applicable laws, regulations, and legal processes.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies & Tracking Technologies

Our Website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and understand how visitors use our Website. You can choose to disable cookies through your browser settings; however, this may affect the functionality of certain parts of the Website.

4. Sharing of Your Information

We may share your information only in the following limited circumstances:

• With WhatsApp / messaging platforms, solely to deliver and respond to your enquiry;
• With trusted service providers who assist us in operating our Website, hosting, or delivering products (e.g., web hosting, courier/logistics partners), who are obligated to keep your information confidential;
• When required to do so by law, regulation, court order, or other legal process, or to protect the rights, property, or safety of Kagzi Ventures, our customers, or others.

5. Data Storage & Security

We implement reasonable technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You may contact us at any time to request access to, correction of, or deletion of your personal information held by us, or to withdraw any consent previously given, subject to applicable law. To make such a request, please reach out using the contact details in Section 10 below.

7. Children's Privacy

Our Website and products are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Third-Party Links

Our Website may contain links to third-party websites or services, including WhatsApp, Instagram, and Facebook. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "Effective Date". We encourage you to review this page periodically.

10. Grievance Officer & Contact Us

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below. If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

11. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts at Indore, Madhya Pradesh, India.